Marthaler Service 4.28

Your Dealer Experience (YDE) provides a streamlined, transparent platform designed to enhance the post-sale relationship between dealers and their customers. This unified application allows users to easily manage purchased service contracts, warranties, and other ownership-related programs associated with their vehicle. Additionally, it offers options for exploring new protection measures for their journey.

Service advisors at dealerships also benefit from this consistent solution, facilitating support for customers during claims processes and eliminating the complexities often found in traditional service models. This integration aims to elevate the quality of customer service and create a more cohesive experience.

Moreover, YDE includes a Dealer Messaging feature that keeps customers informed about the latest announcements, promotions, and events from their dealership. By enhancing communication and streamlining interactions, YDE aims to increase customer loyalty and overall satisfaction. This comprehensive approach redefines customer engagement within a single application.